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Title : Computer Support Associate
Location : 4301 Evans to Lock Road Evans GA USA 30809
Interview : - Webcam
Description :
Major Purpose : Provides day-to-day operational support for a computing environment (computer center, unit computing, a community of users, etc.
in order to contribute to the smooth running of that environment. Procedures are generally well-established. Support activities generally require a good, basic technical background while also being fairly administrative in nature.
Performs / monitors processes or operations that are reasonably stable and / or which often require choices between several options.
TYPICAL EXAMPLES : monitoring mainframe job network and restarting / making decisions from pre-defined choices to resolve problems Is limited in breadth, depth, and / or frequency of interaction with external contacts.
Major Duties : ? Documents recording and / or distributing information. Has limited breadth, depth and / or frequency of interaction with external contacts.
Typical examples include logging statistics on process completion, reporting problems, updating data, maintaining documentation or procedures, distributing reports.
TYPICAL EXAMPLES : monitoring mainframe job network and restarting / making decisions from pre-defined choices to resolve problems ?
Responsible for effective e-mail communications and ability to create and maintain basic documents / records / files : TYPICAL EXAMPLES : contact lists process logs problem incidence reports customer information updates purchase orders inventory, maintenance or other service records configuration and utility files ?
Responsible for recognizing problems with the processes / operations he / she supports. Is responsible for resolving those problems with pre- established and documented solutions.
Those solutions may be multipathed, requiring assessment of each problem situation. Is responsible for reporting to others those problems that fall outside their scope to resolve.
Applies basic technical knowledge in the support of processes or operations. TYPICAL EXAMPLES : assist in installing software upgrades perform routine hardware maintenance troubleshoot and resolve user problems based on scripts or procedures provided Skills, Abilities, Knowledge : ?
Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions. ? Knowledge of computer security policies and a general overall knowledge of computer security concepts.
Performs / monitors standard processes or operations that are highly stable and / or relatively consistent in how to fix.
TYPICAL EXAMPLES : imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
Documents recording and / or distributing information. Has some breadth, depth and / or frequency of interaction with external contacts.
Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Last updated : 2024-05-18
Full Time
Retail
$55k-68k (estimate)
02/25/2024
08/31/2024
aluminumtrailer.com
NAPPANEE, IN
200 - 500
1999
$50M - $200M
Retail
The Aluminum Trailer Company (ATC) has been manufacturing aluminum trailers for 20+ years and has been recognized as a trailblazer in the trailer industry. ATC builds virtually every aspect of the trailer in-house, as every component is produced and assembled under one roof in our Indiana facilities, made by hand in the USA. Through our unique manufacturing process, we have combined the best of both worlds: Amish craftsmanship with State-of-the-Art technology. ATCs product lineup includes the Quest X, the Raven, the Sprint Series, and the ATC Toy Hauler. With limitless customization possibilit ...
ies and unwavering commitment to continuous improvement, ATC has become an industry leader in engineering design, quality, fit, and finish. ATC has produced trailers for customers in all consumer and industrial markets, including a number of Fortune 500 companies, racing teams and other diverse clientele such as: Sunoco Racing Fuel, Oakley Sunglasses, Nissan, Ford Motor Group, Microsoft, Lockheed Martin, Jimmy Johnson, Bobby Labonte, Verizon, Farm Bureau Insurance, Applied Global Technologies, Redbull, Golf Channel, Ferrara Fire Apparatus, Time/Warner, Penske, and John Deere. Find us online: -Website: https://www.aluminumtrailer.com -Facebook: https://www.Facebook.com/ATCTrailers -YouTube: https://www.YouTube.com/aluminumtrailer -Instagram: https://www.instagram.com/atctrailers -Flickr: https://www.flickr.com/photos/aluminumtrailercompany/
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The job skills required for Computer support associate include Networking, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Computer support associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Computer support associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Computer support associate positions, which can be used as a reference in future career path planning. As a Computer support associate, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Computer support associate. You can explore the career advancement for a Computer support associate below and select your interested title to get hiring information.